Privacy Policy | ISQ Issaquah Concrete

1. Introduction

ISQ Issaquah Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you request a quote, schedule a consultation, or contact us. This may include your name, address, phone number, email address, and details about your project.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us improve our website and understand how visitors use our site.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide estimates and quotes for concrete services
To schedule and coordinate service appointments
To communicate with you about your project
To send invoices and process payments
To respond to your inquiries and provide customer support
To improve our website and services
To send you marketing communications if you have opted in
To comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our business, such as payment processors or scheduling tools
With contractors or subcontractors who help complete your project
To comply with legal requirements or respond to lawful requests from authorities
To protect our rights, property, or safety, or that of our customers or others
In connection with a business transfer, such as a merger or sale of assets

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our website.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. We may also use analytics services like Google Analytics to understand how visitors interact with our site.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information you use to access our services.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to object to or restrict certain processing activities
The right to opt out of marketing communications

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your information. We do not sell personal information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

ISQ Issaquah Concrete
365 NE Alder St
Issaquah, WA 98027
Phone: (425) 428-6244
Email: info@issaquahconcreteworks.com